At Coral Aroma, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or make a purchase from us.

1. Information We Collect

We may collect the following types of personal information when you use our website or services:

• Personal Identification Information: Name, email address, phone number, billing and shipping address, and payment details.
• Order Information: Details of products purchased, order history, and delivery preferences.
• Usage Data: Information about how you interact with our website (e.g., IP address, browser type, operating system, pages viewed, and time spent on our website).
• Cookies and Tracking Technologies: We may use cookies to enhance your browsing experience and to track user behavior.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Order Fulfillment: To process your orders, manage your account, and deliver products or services to you.
• Communication: To send order confirmations, shipping updates, and respond to customer service inquiries.
• Marketing: To send promotional emails, newsletters, or other marketing communications (with your consent). You can opt out of marketing communications at any time.
• Website Improvement: To improve our website, products, services, and user experience based on your feedback and usage behavior.
• Legal Compliance: To comply with applicable laws and regulations.

3. How We Protect Your Information

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or alteration. This includes:

• Encryption: Sensitive data such as payment information is encrypted during transmission using Secure Socket Layer (SSL) technology.
• Access Control: Only authorized personnel have access to your personal data, and they are required to maintain confidentiality.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your data with the following parties under specific circumstances:

• Service Providers: Third-party companies that assist us with order fulfillment, payment processing, shipping, marketing, and other services.
• Legal Requirements: If required by law, we may disclose your personal information to comply with legal obligations or in response to lawful requests from government authorities.

5. Cookies and Tracking Technologies

We use cookies to collect information about how you use our website. Cookies help us personalize your experience and remember your preferences. You can manage cookie settings through your browser, but please note that disabling cookies may affect some features of the website.

6. Your Rights

You have the following rights regarding your personal information:

• Access: You can request access to the personal data we hold about you.
• Correction: You can update or correct any inaccuracies in your personal information.
• Deletion: You can request the deletion of your personal data, subject to applicable legal restrictions.
• Opt-out: You can opt out of marketing communications at any time by following the unsubscribe instructions in our emails or by contacting us directly.

7. Children’s Privacy

Our website is not intended for use by children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review the privacy policies of any external sites you visit.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We recommend reviewing this policy periodically to stay informed about how we are protecting your personal information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please contact us at:

Coral Aroma

AL QUOZ IND 4 , WAREHOUSE S 11

P.O BOX: 186887, Dubai, UAE

T: +97143217112, F: +97143217127

[email protected]